The National Trust in Northern Ireland is seeking to appoint a new General Manager position based in Downhill folowing a restructure. The compensation package includes renumeration up to £40,000 depending on experience. The closing date for applications is 5 April 2017.
This role will lead the team covering a broad range of National Trust North Coast sites. This ranges from the iconic Mussenden Temple in the West to the remarkable village of Cushendun in the East. This role does not include responsibility for the Giant's Causeway or Carrick-a-Rede but will need to work closely with these iconic sites.
A General Manager role in the National Trust is both challenging and rewarding in equal measure; it is the driving force behind operational performance and the key leadership role within property groups which operate with a significant degree of autonomy. You will lead from the front, turning strategy into reality and delivering across a broad range of operational areas. What's more is that you'll do this for an organisation you can really believe in as we continue to look after special places for ever for everyone.
As well as having an eye on the day to day, you will have a plan for the future in line with the national and regional strategy. You'll be part of a successful wider GM team across Northern Ireland, you'll work with our internal Consultancy and external partners to achieve our goals and champion the NT cause message. You'll manage a number of Heads of Department, each with their own specialty, from Countryside Management, to Visitor Experience, Retail and Catering. You'll need to bring a positive, can-do attitude to the team, and your motivational style will inspire them to deliver outstanding results across all areas of the portfolio, in order to generate the funds to invest back into further conservation and development.
Who we're looking for
You must be able to drive and direct change across a diverse remit. We have some ambitious visitor and revenue targets so you'll need to be brilliant with finances, people and projects. You'll need to know when to delegate, and when to take ownership. Everything you do will be in harmony with our values and ambitions, but it will also make perfect commercial and financial sense.
With a wide range of skills in your toolkit, you'll need to demonstrate the following skills and experience;
Similar sized commercial leadership experience ideally gained in the leisure, hospitality or heritage sector - or excellent evidence you can adapt
A forward-thinking approach to managing your multi-site portfolio, you'll be highly visible to both your staff and volunteers and able to share your vision in a clear and compelling way
You'll be a natural motivator and coach with an ability to set stretching targets and drive performance, helping your Heads of Department achieve their full potential
You'll be adept at prioritising and the sort of person who can keep a cool head while balancing the urgent with the important
Able to focus energy and resources not just on where we can improve the most, but on how we ensure all our supporters feel valued, invested in and care passionately about our work
Both conservation and commercially minded, you'll have an understanding of what makes a great visitor experience and will be keen to make sure your high standards are evident across the whole property and portfolio
You'll need to be a confident communicator, accomplished decision-maker and natural collaborator, adept at building effective working relationships with a wide variety of people including commercial partners, tenants, and National Trust consultancy colleagues
You will be comfortable managing operational risk, understand the underpinning need for compliance and know what it means to hold others to account
You'll have experts in their fields around you, but an understanding and practical experience of a project management framework would be an advantage.
Click here for further information and details of the application process (ref: IRC59411).